Claim Against a Hairdresser

Claim Against a Hairdresser or Salon

If your hair has been damaged, burned, or broken following a visit to a hairdresser, you may be entitled to claim compensation.

Hairdressers owe a legal duty of care to their clients. Where that duty is breached and causes avoidable injury or hair damage, you may be able to bring a hairdresser negligence claim.

These claims may arise where treatments such as bleaching, colouring, or chemical processing are carried out incorrectly, resulting in hair breakage, scalp burns, allergic reactions, or long-term damage.

At LLB Solicitors, we act for clients who have suffered harm as a result of negligent hairdressing treatments, including chemical burns, over-processing, and avoidable hair damage. We are national leading specialists in claims against hairdressers. We are results focused with a track record that is second to none in this area.

Contact us using the form below or give us a call for a free no obligation discussion. Read on for more information about hairdressing claims, or you can read our compensation guide here: Can I claim compensation for damaged hair?

Can I sue my hairdresser?

In legal terms, you cannot bring a criminal case against a hairdresser for negligence. However, you can bring a civil compensation claim.

You have a valid claim if:

• The treatment was carried out incorrectly or carelessly
• Proper safety procedures were not followed
• You were not adequately warned of known risks
• Your hair or scalp was damaged beyond what was reasonably expected
• Industry standards or manufacturer guidance were not followed

Each case depends on whether negligence can be established and whether it directly caused your injury or damage.

What counts as hairdresser negligence?

Hairdresser negligence can arise in a wide range of circumstances, including where a salon fails to properly assess hair condition, applies incorrect products, or does not follow safe treatment procedures.

Examples may include:

• Leaving bleach or chemical treatments on for too long
• Using incorrect bleach or dye strength for the hair type
• Failure to carry out a required patch test
• Incorrect application of hair dye or bleach
• Over-processing resulting in breakage or hair loss
• Failure to follow manufacturer instructions
• Causing scalp burns through excessive heat or chemicals
• Providing treatment without proper consultation

Even where mistakes are unintentional, a claim may still arise if the standard of care falls below what is reasonably expected of a competent professional.

Can I claim if my hairdresser damaged my hair?

Yes, you may be able to bring a claim if your hairdresser applied bleach or chemicals incorrectly and caused avoidable damage.

This may include situations where bleach was left on for too long, incorrect strength was used, or proper precautions were not followed. You can’t claim if you don’t like the style, only for negligence and injury.

What is considered hairdresser negligence?

Negligence includes incorrect chemical use, failure to carry out patch tests, over-processing, and failure to follow proper salon procedures. If in any doubt, our lawyers will listen to your experience and tell you if you have a claim (there is no fee for making an enquiry and asking questions).

How long does a hairdresser claim take?

Timeframes vary depending on complexity, evidence, and whether liability is admitted early. It is rare for a case to settle within 3-6 months. Sometimes suing a hairdresser can take 18-24 months, but ordinarily we advise clients to expect their case to last approximately 12-18 months. This is due to the time it takes to follow the claims and court procedures, but it also allows time for us to fully establish the extent of the damage to your hair and/or scalp and any psychological impacts you may be suffering.

What injuries can I claim for?

Claims can include hair damage, scalp burns, allergic reactions, hair loss, and psychological distress.

How much compensation can I receive?

The amount of compensation awarded depends on the severity of the damage and its impact on your life. Compensation may include:

• cost of corrective treatment
• salon repair costs
• wigs or hair replacement
• financial losses
• pain and suffering
• distress
• loss of confidence

Each claim is assessed individually based on its specific facts. Case studies can be helpful to learn more – read here about £10,000 for chemical burns. Or read more case studies at our sister site, HairdressingClaims.co.uk:

• £12,500 Compensation Awarded for Hair Damage
• £21,000 Compensation For Client Whose Hair Was Damaged By Bleach At Salon

What should I do after hairdresser negligence?

If you believe you have suffered injury or damage following a hair salon appointment, you should:

• Take clear photographs of the damage as soon as possible
• Retain all receipts and salon correspondence
• Avoid further chemical treatment where possible
• Keep records of any costs incurred
• Seek legal advice at an early stage

How long do I have to make a claim?

In most hairdresser negligence claims, you will usually have three years from the date of injury.

In some cases, the limitation period may run from the date you first became aware that your injury or damage was caused by negligent treatment. This is known as the “date of knowledge”.

In hairdressing claims, the date of injury is often the date of the salon appointment. However, where damage develops over time, such as progressive hair breakage or delayed reactions, the limitation period may begin later.

Because limitation rules can be complex, it is advisable to seek legal advice as soon as possible. Also, there is a need to preserve evidence so you should not delay contacting us for advice.

How much do you charge?

We guarantee that our clients will receive 75% of of their compensation award. So if your claim settles for £10,000, you will walk away with £7,500. Unlike many of other firms, we don’t apply hidden charges for VAT or insurance products. We cap our costs to 25% of your compensation so you know exactly what to expect.

Why choose LLB Solicitors?

LLB Solicitors has experience in handling a wide range of personal injury and cosmetic treatment claims, including hairdressing negligence cases.

We offer:

• Specialist legal expertise in negligence claims
• Clear, practical advice tailored to your case
• No win, no fee funding options in suitable cases
• Support throughout the claims process from start to finish

Our aim is to secure fair compensation for clients who have suffered avoidable harm. We are one of the only firms recommended by the Trichological Society.

Read more:- Why You Can Trust LLB Solicitors With Your Personal Injury Claim